Up to 24/7 Support
We understand that in live production, things need to work — all the time.
SPX Support offers multiple levels of service to match your needs. From community support for Solo users to dedicated 24/7 SLA for mission-critical broadcast environments.
Support Channels
Reach our support team directly via email for any technical questions or issues
Phone
Speak to a support engineer for urgent matters and real-time troubleshooting
Remote Access
Let our team connect to your system for hands-on diagnostics and resolution
Discord Community
Join the SPX community for peer support, tips and direct access to the team
Flexible SLA levels
Some productions and environments require different levels of support.
Silver and Gold SLA levels are only available for SPX Production and SPX Broadcast.
Contact us for pricing and SLA details.
SPX Docs
Over the years we have prepared a lot of documentation, guides and tutorials to help our users get the most out of SPX products. Now all this information is being consolidated in one place - the SPX Docs and it remains a free resource for everyone and we keep expanding and improving it over time.
- All products and services
- Instructions
- Configurations
- How-to guides
- Examples
